iTrakWork is our in-house developed Adaptive BPM and Case Management System. It allows businesses to model, re-engineer and automate the business processes and workflows.
iTrakWork Foundation enables businesses to automate any kind of business process involving people, systems, sub processes and time driven events by integrating those based on business rules.
It has many unique and useful features that allow easy and secure tracking of work items across the globally diverse workforce.
Advanced analytics helps workload predictions across teams. It also helps in identification and removal of process bottlenecks.
Pre-defined task templates and sub-processes can be created that can be invoked from the main process as and when the need arises as a result of processes exception, changing business need or out of standard process task assignment.
Multiple processes pertaining to different work areas co-exist on same platform. It can be integrated with existing systems using APIs and interface hooks.
- Multi lingual & Multi Time Zones Support
- Tasks Delegation
- Tracking & Audit Trail of Work-items
- Configurable Task Reminders
Quickly respond to needs, wants and desires of the customers and enhance customer satisfaction with faster turnaround times.